Shipping and Delivery
This Section applies to buyers and prospective buyers.
To be eligible for purchasing on our website through our vendors, you must be at least 18 years of age and resident in the United Kingdom.
You may purchase products from our website by completing and submitting your details within the shop section of our website.
Our products are sold by a range of vendors and not directly via Weaning World. Our vendors agree that a contract for the sale and purchase of a product or products will come into force between them and customers, and accordingly they commit to selling the relevant product or products, in the following circumstances:
(a) a buyer must add the products he or she wishes to purchase to the shopping cart, and then proceed to the checkout;
(b) the buyer must select the preferred method of delivery and confirm the order and his or her consent to the vendor terms and conditions and the applicable terms and conditions of sale;
(d) the buyer will be transferred to the website of the vendor appointed payment service provider, and the payment service provider will handle the buyer’s payment to the seller; buyers must submit payment in full via credit or debit card or other chosen payment service;
(e) the vendor will then send to the buyer an automatically generated acknowledgement of payment or email confirmation within 24 hours of purchase;
(f) once the seller/vendor has checked whether it is able to meet the buyer’s order, the seller/vendor will send to the buyer an order confirmation, at which point the order will become a binding contract between the seller/vendor and the buyer, or the seller/vendor will confirm by email that it is unable to meet the buyer’s order. The vendor takes all liability for the buying and selling process of its products and indemnifies Weaning World Limited of all responsibility during this process.
The following provisions will be incorporated into the contract of sale and purchase between the buyer/vendor and the seller:
(a) the price for a product will be as stated in the relevant product listing;
(b) delivery charges, packaging charges, handling charges, administrative charges, insurance costs, other ancillary costs and charges, and VAT and other taxes will only be payable by the buyer if this is expressly and clearly stated in the product listing;
(c) deliveries of products must be made within 7 – 10 days following the date the contract of sale comes into force or such shorter period as the buyer and seller may agree;
(d) appropriate means of delivery of products must be used by the seller; and
(e) products must be of satisfactory quality, and must be fit for any purpose specified in, and conform in all material respects to, the product listing and any other description of the products supplied or made available by the seller to the buyer.
If the seller is a trader and the buyer is a consumer, the provisions of Section 15 shall be incorporated into the contract of sale and purchase between a buyer and a seller.
Both buyers and sellers undertake to comply with the agreed terms and conditions of sale and purchase.
Distance contracts: cancellation right
The buyer may withdraw an offer to enter into a contract with a seller/vendor through our website or cancel a contract entered into with a seller/vendor through our website (without giving any reason for the withdrawal or cancellation) at any time within the period:
(a) beginning upon the submission of the buyer’s offer; and
(b) ending at the end of 14 days after the day on which the goods come into the buyer’s physical possession or the physical possession of a person identified by the buyer to take possession of them (or, if the contract is for delivery of multiple goods, lots or pieces of something, 14 days after the day on which the last of those goods, lots or pieces comes into the buyer’s physical possession or the physical possession of a period identified by the buyer to take possession of them).
In order to withdraw an offer to contract or cancel a contract on the basis described in this section, the buyer must inform the seller/vendor of the buyer’s decision to withdraw or cancel (as the case may be). The buyer may inform the seller/vendor by means of any clear statement setting out the decision. In the case of cancellation, the buyer may inform the seller using the cancellation form that the seller/vendor will make available to the buyer or by means of a contact form or email on the seller/vendor’s individual website. To meet the cancellation deadline, it is sufficient for the buyer to send the communication concerning the exercise of the right to cancel before the cancellation period has expired.
If the buyer cancels a contract on the basis described in this section the buyer must send the products back to the seller (to the address specified by the seller on our website) or hand them over to the seller/vendor or a person authorised by the seller/vendor to receive them. The buyer must comply with this obligation without undue delay and in any event not later than 14 days after the day on which the buyer informs the seller/vendor of the decision to cancel the contract. The buyer must pay the direct cost of returning the products.
If the buyer cancels an order in accordance with this section, the buyer will receive from the seller/vendor a full refund of the amount you paid to the seller in respect of the order including the costs of delivery to the buyer, except:
(a) if the buyer chose a kind of delivery costing more than the least expensive kind of delivery that the seller offers, the seller reserves the right to retain the difference in cost between the kind of delivery the buyer chose and the least expensive kind of delivery that the seller offer; and
(b) as otherwise provided
If the value of the products returned by the buyer is diminished by any amount as a result of the handling of those products by the buyer beyond what is necessary to establish the nature, characteristics and functioning of the products, the seller/vendor may recover that amount from the buyer up to the contract price. The seller/vendor may recover that amount by deducting it from any refund due to the buyer or require the buyer to pay that amount direct. Handling which goes beyond the sort of handling that might reasonably be allowed in a shop will be “beyond what is necessary to establish the nature, characteristics and functioning of the products” for these purposes.
The seller/vendor will refund money using the same method used to make the payment, unless the buyer has expressly agreed otherwise. In any case, the buyer will not incur any fees as a result of the refund.
Unless the seller/vendor has offered to collect the products, the seller will process a refund due to the buyer as a result of a cancellation within the period of 14 days after the day on which the seller receive the returned products or (if earlier) after the day on which the buyer supplies to the seller evidence of having sent the products back. If the seller has not sent the products at the time of withdrawal or cancellation or has offered to collect the products, the seller will process a refund due to the buyer without undue delay and, in any case, within the period of 14 days after the day on which the seller is informed of the withdrawal or cancellation.
The buyer will not have any right to cancel a contract as described in this Section insofar as the contract relates to:
(a) the supply of any sealed audio recordings, sealed video recordings or sealed computer software which have been unsealed by the buyer;
(b) the supply of products the price of which is dependent upon fluctuations in financial markets which the seller cannot control and which may occur during the cancellation period;
(c) the supply of newspapers, periodicals or magazines, with the exception of subscription contracts for the supply of such publications;
(d) the supply of goods which are liable to deteriorate or expire rapidly;
(e) the supply of non-prefabricated goods that are made on the basis of an individual choice of or decision by the buyer, or goods that are clearly personalised;
(f) the supply of sealed goods and consumables which are not suitable for return due to health protection or hygiene reasons, where such goods have been unsealed by the buyer, unless deemed faulty;
(g) the supply of goods which are, according to their nature, inseparably mixed with other items after delivery; and
(h) the supply of goods which have been unpackaged and used by the buyer, unless the returning of said goods is due to a fault.
Weaning World’s role
(a) we (Weaning World) do not confirm the identity of website users, check their credit worthiness or bona fides, or otherwise vet them;
(b) we (Weaning World) do not check, audit or monitor the information contained in listings;
(c) we (Weaning World) are not party to any contract for the sale or purchase of products advertised on the website;
(d) we (Weaning World) are not involved in any transaction between a buyer and a seller in any way, save that we facilitate a marketplace for buyers and sellers,
and accordingly we will not be liable to any person in relation to the offer for sale or sale or purchase of any products advertised on our website; furthermore we are not responsible for the enforcement of any contractual obligations arising out of a contract for the sale or purchase of any products and we will have no obligation to mediate between the parties to any such contract.